Refund policy

Refund Policy

We want you to love what you ordered. If something isn't right, we're here to help.

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, please contact us within 14 days of delivery at kylewnek0@gmail.com with a picture of the item. We'll make it right with a replacement or full refund — no return required.

Change of Mind Returns

If you've changed your mind about a purchase, please reach out to us before sending anything back. Because our products ship from various suppliers, return instructions vary by item. We'll coordinate with the supplier and guide you through the process.

Non-Returnable Items

Some items cannot be returned due to their nature (e.g. perishable or custom-branded products). This will be noted on the product page where applicable.

Refunds

Once a refund is approved, it will be processed to your original payment method within 5–10 business days.

How to Start a Return

Please don't send items back without contacting us first. Email us at [your email] with your order number and a photo of the item if applicable, and we'll take it from there.